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	RTI and Public Grievance Redressal Mechanism Twenty ninth Report of the Rajya Sabha Department-Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice on Public Grievances Redressal Mechanism was presented to the Rajya Sabha on 23 October 2008. The Committee, headed by Dr. E.M. Sudarsana Natchiappan has made the following important recommendations: • …the [Citizen’s]Charters so formulated by each of the Ministries/ Department/ State Governments/ UTs should be widely publicized through print/ electronic media and displayed at conspicuous places in the organization or establishment. • …the Public Grievance Redressal Mechanism [PGRM] should be envisaged in a statutory form on the line of the Right to Information Act, 2005 which would make it mandatory on all State Governments/ UTs/Ministries/ Departments/ Organisations to pursue the grievance till their final disposal. The Committee also reiterates that like Right to Information Act in the PGRM system there should be a time limit of 30 days and provision of fine on delay should be there. Back
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